Dear FinNet users,

A scheduled maintenance of FinNet data centre will be carried out between 1:00pm, 7th June (Saturday) and 2:00pm, 9th June 08 (Monday). FinNet Webmail will not be available during that period. All other services on FinNet will not be affected.

Should you have any further queries, please contact our Hotline at 2283 6883.

Thank you for your attention!

Customer Service
FinNet – The Financial Network for Hong Kong

Dear FinNet users,

Please note that a scheduled power maintenance of FinNet data centre will be carried out between 8:00pm, 23rd June 07 (Saturday) and 6:00pm, 24th June 07 (Sunday). FinNet Webmail will not be available during that period. All other services on FinNet will not be affected.

Should you have any further queries, please contact our Hotline at 2283 6883.

Thank you for your attention!

Customer Service
FinNet – The Financial Network for Hong Kong

Dear FinNet users,

Please note that a scheduled maintenance of FinNet Webmail will be carried out between 3:00pm and 8:00pm on 28th Apr 2007 (Saturday). FinNet Webmail will not be available during that period. All other services on FinNet will not be affected.

Should you have any further queries, please contact our Hotline at 2283 6883.

Thank you for your attention!

Customer Service
FinNet – The Financial Network for Hong Kong

Dear FinNet users,

Please note that a scheduled maintenance of FinNet Webmail will be carried out between 2:00pm and 12:00am on 24th Mar 2007 (Saturday). FinNet Webmail will not be available during that period. All other services on FinNet will not be affected.

Should you have any further queries, please contact our Hotline at 2283 6883.

Thank you for your attention!

Customer Service
FinNet – The Financial Network for Hong Kong

Dear FinNet users,

Please note that a scheduled maintenance of FinNet Webmail will be carried out between 2:00pm and 12:00am on 27th Jan 2007 (Saturday). FinNet Webmail will not be available during that period.

Should you have further queries, please contact our Hotline at 2283 6883.

Thank you for your attention!

Customer Service
FinNet – The Financial Network for Hong Kong

Dear FinNet users,

For better security protection, the policy of FinNet email password change every 60 days will be mandatory starting from 1 February 2007.

You will be prompted to change password during FinNet logon whenever the FinNet email password is older than 60 days.

Should you have any problem or need further information, please contact our hotline at 2283 6883.

Customer Service
FinNet – The Financial Network for Hong Kong

Invitation to FinNet Seminar – Service Updates & Financial News Service Trial for the FinNet Participating Companies-Extra Session on 30 Aug 2006

Invitation to FinNet Seminar – Service Updates & Financial News Service Trial for the FinNet Participating Companies - Aug 2006

Effective from 1 July 2006, the working hours of our service hotlines will be revised as follow:

(1) Network Fault Reporting - 121 389 (24 hours)
(2) Business Inquiry - 2883 6883 (9:00 a.m. – 6:00 p.m.) (Mon - Fri excluding holidays)
(3) e-FRR - 2283 6888 (9:00 a.m. – 6:00 p.m.) (Mon - Fri excluding holidays)

To: FinNet Wharf T&T (WTT) Fastlink participants,

Please note that a scheduled maintenance of FinNet FastLink will be carried out from 19:00 to 22:00 on 3 Jun 2006 (Saturday), access to FinNet via WTT Fastlink circuits will be unavailable during that period. FinNet Participants using PCCW or WTT Ethernetlink will not be affected.

If participants are unable to access FinNet services after the maintenance, please take the following action:-

(1) Single Terminal users need to logout FinNet and re-login again;
(2) Multi Terminal users need to reset the FinNet router & modem.

Should you have further queries, please contact our Hotline at 2283 6883.
Thank you for your attention!

Operation Support
FinNet – The Financial Network for Hong Kong

To: FinNet participants using (1) dialup access; (2) Fastlink connection

Please note that a scheduled maintenance of FinNet system will be carried out from 20:00 to 00:00 on 23 Apr 2006 (Saturday), access to FinNet via dialup modem and Fastlink circuit will not be available during that period.

Should you have further queries, please contact our Hotline at 2283 6883.
Thank you for your attention.

Operation Support
FinNet – The Financial Network for Hong Kong

To: All FinNet Users,

Please note that a scheduled maintenance of FinNet email system will be carried out from 7:00pm to 9:00pm on 8 Apr 2006 (Saturday), access to FinNet email will not be available during that period.

Should you have further queries, please contact our Hotline at 2283 6883.
Thank you for your attention.

Operation Support
FinNet – The Financial Network for Hong Kong

To prepare for the launch of our new FinNet system on 9 January 06, there will be a scheduled stoppage of the FinNet email system during the following period :-

Date: 07 January 2006 (Saturday)
Time: 06:00pm - 12:00am

Should you have any queries, please feel free to contact our hotline at 2283 6883.

Thank you for your attention.

Yours faithfully,

Operation Support
FinNet - The Financial Network for Hong Kong

To: Users of HKMA STET application

Please note that the old FinNet URL for HKMA STET access "www.hkfin.net" has been changed to "www.stet.FinNet.hk" starting from 15 October 2005. The old URL is no longer valid.

Should you have any queries, please contact STET helpdesk at 2878 1800 or FinNet hotline at 2283 6883. Thank you.

Operation Support
FinNet – The Financial Network for Hong Kong

To: All FinNet Users,

Your access to FinNet services (e.g. Webmail and dial-up services) will not be available between 6:00pm and 10:00pm on 15 Oct 2005 (Saturday) due to the new email system migration drill. Other services (e.g. CCRA and FTS) will not be affected.

Should you have further queries, please contact our Hotline @ 2283 6883.
Thank you for your attention!

Operation Support
FinNet – The Financial Network for Hong Kong

Is there any impact to me?

The phase out of POP3 will only affect the existing FinNet email users using software client for email access (e.g. Outlook Express). There is no impact to other applications. If you are using Internet Explorer or other browser to check email by logging in the FinNet website (www.finnet.hk), there will be no impact to you.

For users using POP3 based email client for FinNet email access (e.g. MS Outlook / Outlook Express / Netscape Mail ), the services will be phased out starting from 3 October 05. By that time, you are not able to use the above email client (e.g. MS Outlook / Outlook Express / Netscape Mail) for email checking.

I am using MS Outlook / Outlook Express / Netscape Mail to check FinNet emails, what should I do so that I can use the web-based email service?

i. Have your FinNet email Login ID & Password ready. A sample of the Login ID will be "ABC123-eCirculars".
ii . Using the PC that is used to check FinNet email (i.e. the PC which is connected to FinNet, NOT Internet).
iii . Open Internet Explorer or other browser, go to website "www.finnet.hk".
iv . On the top-right hand corner of the FinNet home page, enter your Login ID and Password to the relevant field.
v . Click the 'Sign In" icon to login the webmail.
vi . You are now logged-in to the FinNet web-based email.

I still cannot login the webmail following the procedures. How should I do ?

You need to download a digital certificate to your browser. You only need to do this once. Please refer to the following document for a simple procedure.

FinNet CA Installation Guide: http://www.finnet.hk/document/userguide.pdf

Can I use any PC that is connected to the Internet to login FinNet website for email checking?

No. You need to use the dedicated PC that is connected to FinNet (i.e. the PC that is used to check email by Outlook / Outlook Express / Netscape Mail) to login FinNet website for email checking.

I forget the password for my email account, how can I reset it?

The ID and Password used for both POP3 and web based access are the same. In case you forget the password, you can fill in the following Password Reset form and send to FinNet Customer Service by fax @ 2293 5880.

Password Reset form: http://www.finnet.hk/download/publication/password_reset.pdf

To: Users of e-Circulars & e-FRR Applications,

Your access to SFC's services (e.g. e-circulars and e-FRR) will not be available between 5:00pm and 6:00pm on 27 Aug 2005 due to the migration of SFC's circuit to FinNet new backbone.

Should you have further queries, please contact our Hotline @ 2283 6883.
Thank you for your attention.

Operation Support
FinNet – The Financial Network for Hong Kong

To : FinNet Participants using POP3 based Email Client for FinNet Email Access
(e.g. MS Outlook / Outlook Express & Netscape Mail)

Thank you for using FinNet email service.

For your information, we will upgrade our FinNet mail service on 17 October 05 with key enrichment in user interface and email functionalities.

After the upgrade, email access to FinNet will be standardized as "web based". POP3 based email access (e.g. MS Outlook / Outlook Express & Netscape Mail) will no longer be supported starting from 3 October 05.

If you are using POP3 based email client for FinNet email access, we recommend you to switch to use our web based email access on or before 3 October 05.

Should you have any further questions, please do not hesitate to call our hotline at 2283 6883 during office hours. Your calls are always welcome. Thanks!

Sincerely,

FinNet Customer Service

To:
(1) FinNet Participants with PCCW FastLink Connections and
(2) Users of e-Circulars & e-FRR Applications

To enhance FinNet, a network maintenance is scheduled to 08:00pm to 12:00am, 13 August 2005 (Saturday). The following services will be affected :

- FinNet access via PCCW's FastLink
- SFC applications on FinNet including e-Circulars and eFRR

Should you have any queries, please contact our FinNet Hotline @ 121-389.
Thank you for your attention.

Operation Support
FinNet - The Financial Network for Hong Kong

New FinNet Domain Name to be Launched - 'FinNet.hk'

To align with the adoption of ".hk" domain names in SFC, we are pleased to announce that a simpler and easier-to-remember domain "FinNet.hk" will replace the existing one, "FinNet-hk.Net", with effective from 30 JAN 20005. With such change, the email addresses and URLs used within FinNet will be changed as follow:

FinNet Private Website: http://www.FinNet.hk
FinNet Internet Information Website: http://about.FinNet.hk
FinNet Email: 'name'@FinNet.hk or 'name'@subdomain.FinNet.hk
('name' : sender or recipient name)

Any Impact to me?

Both domains, "FinNet-hk.Net" and "FinNet.hk" will be in parallel run until 31 AUG 2005. You can use both domains to browse FinNet websites and send emails to FinNet users. For example, you can send emails to other FinNet participants by using 'recipent_name'@FinNet.hk or 'recipent_name'@FinNet-hk.Net.

*** The new domain is not available to those FinNet participants who are using CCASS/3 connection to access FinNet until further notice. ***

What should I do?

The support of the old domain 'FinNet-hk.Net' will be continued until 31 AUG 2005 to smooth out the transition. You should start updating your personal address book and bookmark in browser if you have any "FinNet-hk.net" entries added.

For further information, please contact FinNet Customer Service by email : "CustService@FinNet.hk" or by calling 2283 6883.

FinNet Customer Service

Thank you for your attention.

FinNet Administrator